rivexa is an online B2B e-marketplace designed to enable easier sourcing of custom manufactured goods from India in Industrial Goods and Fashion categories. We facilitate global trade by connecting verified Indian exporters and global buyers. You can source spares, parts, components for industrial use or production: 1) Drawing-Based - CNC Machined Parts, custom parts, replacement parts, drawing based OEM aftermarket parts. 2) Annual MROs (bearing, belts, filters, valves, rollers, switches, connectors, etc.) 3) Diverse OPEX and CAPEX Procurements. You can also source readymade apparel and home textiles from our Fashion categories: 1) Men's & Women's Apparel 2) Uniforms & Safety Gear 3) Bags & Accessories 4) Footwear 5) Sleep & Innerwear 6) Home Textiles.

Step 1: Registration — Buyers and sellers register on the platform under their relevant categories. Step 2: Profile Verification — Our category teams verify each buyer and seller profile to ensure authenticity. Step 3: Seller Profile Setup — Post verification, sellers upload their capabilities, factory details, and showcase previous work portfolios. Step 4: RFQ Publication — Verified buyers can float RFQs (Request for Quotations), which are visible only to verified sellers. Step 5: Contract Completion — Buyers and sellers complete contract purchase orders (POs). Step 6: Production Tracking — Both parties track production progress through T&A (Time and Action) monitoring.

Due to the complex nature of import-export transactions, these terms and conditions comply with the host and destination countries’ regulations. These comprehensive terms and conditions are drafted with those regulations in mind. For more information, please review all Terms and Conditions on our site.

rivexa supports all INCO terms typically used by Indian exporters in cross-border trade. For every transaction, the buyer and supplier agree to an INCO term that best suits their requirements. rivexa also has partnerships with cross-border logistics companies capable of shipping via land, ocean, and air.

rivexa caters to two categories: Fashion & Home Textiles and Industrial Goods, including custom manufacturing services.

Suppliers, including verified Indian manufacturers, can upload their product catalogue in PDF or Word format.

Yes, our B2B suppliers offer flexible MOQs for both Industrial Goods and Fashion & Home Textiles. For each RFQ, the buyer and supplier agree on the product quantity.

rivexa ensures quality through a rigorous vetting process for listing only compliant Indian manufacturers and exporters, regular site audits, and quality checks before shipment. For more information on how our QC protocols work, read our blog on the Time and Action module.

There are no registration fees for buyers or suppliers on rivexa.

No, there are no fees or limits to submitting RFQs or quotations to verified B2B manufacturers.

rivexa supports direct bank transfers and Letters of Credit widely used by Indian exporters for cross-border trade. For sampling orders, we accept card payments via PayU and PayPal.

We offer dedicated customer support across the sourcing cycle for buyers engaging with any B2B supplier on our site, ensuring a seamless experience.

Yes. There are blogs and other resources to guide buyers and B2B suppliers on our website. Additionally, our team members are always available to assist whenever needed.

Our platform is primarily for global business buyers who engage with Indian suppliers on cross-border sourcing, but individual buyers interested in bulk purchases can also register.

Yes, you can register as a representative of your company. Please provide your company's information during registration.

Log into your account and navigate to profile settings to update your contact details, preferences, and other information.

Our platform does not use passwords. Login is secured through an OTP sent to your registered Email ID.

No. While you can have both buyer and seller accounts, you will need to use separate email IDs to access and manage them.

Yes, you can edit your information after registration. Log in to your account and go to the profile to edit your information.

All sellers go through rivexa’s structured verification process, which includes submission of company and compliance documents, evaluation of authenticity and quality standards, on-site facility audits where applicable, and ratings assigned based on compliance, capacity, and quality parameters.

No, registration on the platform is free for verified B2B suppliers.

Seller applications are approved only after a factory visit is completed and all documents are verified by the supplier onboarding team. The process typically takes a few business days. You will receive an email notification once your application has been reviewed.

Yes, you can personalize your seller profile with your company's logo, banner, and a detailed "About Us" section.

Yes. Verified Indian manufacturers can manage product catalogues from different categories through their seller dashboard.

Use the seller dashboard to manage orders in real time.

It ensures only compliant Indian manufacturers and suppliers are listed. Our team verifies authenticity, reliability, and quality. After registration, a team member conducts a factory visit to evaluate facilities.

It ensures that global buyers work only with trusted Indian exporters and suppliers who meet high standards of authenticity, product quality, and professionalism.

Infrastructure and facilities, production capacity, product quality control, workforce expertise, compliance with regulations, and environmental responsibility.

The Trust Score evaluates B2B suppliers on quality, delivery, and compliance. Scores are assigned to specific criteria during the factory visit; combined scores determine the final Trust Score.

A high Trust Score builds credibility among buyers and can improve visibility and reputation on the platform, influencing business opportunities.

The Trust Score is displayed on the supplier's profile page, providing buyers with information about verified capabilities and assessment results.

Yes. Suppliers can improve their Trust Score by consistently meeting evaluation criteria and maintaining performance standards over time.

Suppliers receive feedback and recommendations for improvement to address areas that need attention.

It is conducted upon initial registration and periodically thereafter to ensure continued compliance.

Non-compliant suppliers may receive a lower Trust Score and may need to implement improvements before being reconsidered for a higher score.

An RFQ (Request for Quotation) is a formal process through which buyers request price quotes and proposals from suppliers for specific products or services.

Sign into your account and enter the required information, including product specifications, quantities, and delivery preferences. Submit the RFQ through the platform; it is then shared with relevant suppliers.

RFQs are sent only to sellers selected by the buyer. If the buyer does not select any supplier, the rivexa team shares the inquiry with relevant verified suppliers through the platform.

Yes, you can negotiate with verified manufacturers based on their quotations to refine terms, quantities, or pricing.

Select suppliers whose offers best match your requirements, considering pricing, delivery terms, and the supplier's track record.

After selection, your order is placed with the shortlisted exporters or manufacturers. The supplier confirms order details, then you complete payment using supported methods.

When you receive notifications about matching RFQs, review the requirements and submit a quotation with pricing, delivery terms, and other relevant information.

Yes, suppliers can submit quotations for multiple RFQs that align with their capabilities.

Buyers review quotations and may initiate negotiations or inquiries if they are interested.

If selected, the buyer places an order through the platform. You confirm details and fulfill the order per the agreed terms.

Suppliers should provide accurate and competitive quotations initially. During negotiations, terms may be adjusted based on buyer feedback.

Yes. Communications and data are maintained confidentially within the platform's secure environment.

Our customer support team can assist you if you encounter any issues or have questions during the RFQ process.

Yes. Your account records past RFQs, quotations, and order history for easy reference.

rivexa partners with logistics, finance, quality assurance, and export advisory companies to help sellers and buyers navigate export and custom manufacturing seamlessly.

Yes. Services are designed to cater to a wide range of industries and export destinations.

Register on the platform and select the specific services you need. Our team assists in finding the right partners.

They are structured to support export operations with standard rates and a network of verified partners, with assistance throughout the trading process.

Yes. Services are designed to align with international trade regulations for smooth and compliant export operations.

Yes. Services can be adjusted to different business requirements for both small and large operations.

Use the contact information provided on our website to reach our customer support team.

Logistics services manage the movement of goods efficiently and cost-effectively across land, ocean, and air, including shipping, warehousing, and distribution.

We partner with trusted logistics providers offering competitive rates and seamless shipping solutions for manufacturers' exports.

Yes. Our logistics partners can support all INCO terms through road, ocean, and air cargo shipments.

Quality assurance confirms that products meet required buyer standards and specifications, building customer trust and reducing returns or disputes.

We offer quality control and inspection services to verify product quality and conformity before shipment.

Export financing provides funding support for export operations, including working capital for manufacturing and export-related costs.

Yes. We connect you with financial institutions and export financing specialists to support business funding.

Costs vary depending on your specific needs and chosen service providers.

Our support team assists throughout the process, from provider selection to addressing concerns during export operations.

Private data (confidential or proprietary) includes your name, address, email IDs, phone numbers, financial and location data, and documents about your business. We also collect information about prior export experience and manufacturing capabilities for verification.

Access is restricted to authorized rivexa employees and approved subcontractors who need the data to fulfill business obligations, and who process data only as required.

We utilize technical and organizational measures to maintain data security and confidentiality in accordance with data protection regulations.

The primary security contact will notify customers within 24 hours after identifying a breach, and all parties will cooperate to investigate and resolve the incident.

Data will not be disclosed to third parties without written approval, except to subcontractors bound by the same confidentiality requirements.

See our Data Privacy Document for full details. Our data protection policy is comprehensive and is the final reference in case of disputes.

Refer to our Data Privacy Document. Our data protection framework is exhaustive and will serve as the conclusive document in the event of disagreements.

See our Data Privacy Document. Our data protection policy prevails and shall be considered final in dispute resolution.

Consult our Data Privacy Document. Our overarching data protection policy remains the definitive guide in case of any conflict.

1) Navigate to your dashboard and click your profile icon. 2) Go to 'Account Settings' > 'Profile'. 3) Update name, email, phone, designation, and company info. 4) For business verification or tax ID updates, contact support@rivexa.com. Note: Certain fields (like business category or country) may be restricted post-verification for compliance.

1) Go to the rivexa login page. 2) Click on 'Forgot Password?' 3) Enter your registered email address. 4) Follow the reset link sent to your inbox to set a new password. If you still face issues, contact support@rivexa.com.

1) Go to Account Settings in your dashboard. 2) Scroll to 'Account Management'. 3) Click 'Request Account Deletion'. 4) Confirm via email verification. Note: Deleting your account is permanent; saved RFQs, order history, and correspondence will be erased. Ongoing projects or unresolved payments must complete before deletion.

1) Log into your dashboard. 2) Go to 'Account Settings' > 'Business Info'. 3) Under Payment Details, update payment method, invoicing address, or GST/VAT. 4) Under Shipping Details, update delivery address, contact person, and warehouse notes. Enterprise buyers can upload a CSV or request multi-location mapping via support.

1) Select a finalized supplier quotation from your dashboard. 2) Click 'Place Order' and choose 'Upload PO'. 3) Attach your signed PO (PDF or Excel). 4) Confirm shipping details and payment terms (LC/Advance/Net terms). rivexa will review and process the order with the selected supplier.

1) Go to Order History. 2) Click 'Reorder' on the relevant order. 3) Confirm or update quantity, delivery address, and timeline. If specs haven’t changed, no new RFQ is required. For annual MROs or drawing-based parts, revalidate pricing for large-volume repeat orders.

1) Go to Order History > View Order. 2) Click 'Download Invoice' on the order summary page. Invoices are PDF and include all commercial details for import documentation. For GST-compliant or custom formats, contact your key account manager.

1) A category manager is assigned. 2) Supplier confirmation and production milestones are aligned. 3) You receive a Time & Action Plan (T&A) tracking QC, production, and logistics. 4) In-line quality checks and shipping updates appear in your dashboard. 5) Final delivery is managed via rivexa's logistics partners or your nominated forwarder.

Before production: You can cancel or modify by emailing your key account manager with your PO number. During production: Changes may be limited; scope changes or partial modifications can be discussed. Post-production: Cancellation is not permitted unless there is a manufacturing defect or compliance issue. Policies may vary by product type.

All terms and conditions related to production and delivery are pre-discussed and set during initial negotiations.